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Tag: Innovation

A SURPRISING LEADER IN BUSINESS MODEL INNOVATION: HOSPITALS, HEALTH SYSTEMS AND HEALTH MINISTRIES

 A SURPRISING LEADER IN BUSINESS MODEL INNOVATION: HOSPITALS, HEALTH SYSTEMS AND HEALTH MINISTRIES

08-08-2016 It is often said that healthcare has been slow to move into the digital era and that provider organizations struggle to fully meet the needs of patients and their families. While these comments have merit, my intention is not to lament, but to use healthcare providers as a leading...

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3 SIMPLE STEPS TO UNDERSTAND YOUR CUSTOMERS (AND WIN!)

 3 SIMPLE STEPS TO UNDERSTAND YOUR CUSTOMERS (AND WIN!)

15-06-2016 All too often we come across companies – some of which we have ties to – that are in midst of developing unbelievably cool technologies and (what they would call) innovations that leave the customer out of the equation. For as much as human-centered design and customer...

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Don’t let your business become a Fashion Nightmare

 Don’t let your business become a Fashion Nightmare

05-03-2016 Applying the 5 elements of Fashion thinking to business model innovation.   During my guest lecture at the Design and Wine event, part of the Strategic Design MBA I met Natalie Nixon*. We are both huge fans and practitioners of design thinking and Natalie introduced me to a new...

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Don’t let your business become a Fashion Nightmare